Testimonials

Total number of NHS Patient Responses: 16 – Very good: 15 (94%), Good: 1 (6%)

Very Good

• Everyone was very nice & reassuring & always made me feel comfortable. Thank you so much.
• Great & friendly staff, always explained everything thoroughly. I felt reassured constantly throughout appointment.
• Friendly & helpful staff. Very efficient with getting braces adjusted then eventually off.
• They explained everything thoroughly. At a level my 13-year-old could understand. Always ran on time. Always helpful.
• Very lovely, welcoming staff. Very helpful, friendly & clear explanation of everything. Thank you.
• Staff were very kind, Jo & Maria specifically) & teeth turned out very well. I’m quite happy!
• Everything was explained thoroughly, very good service.
• They treated me wonderfully. Every question was answered professionally & with a lot of respect. Wonderful experience & very hygienic & nice people. Thank you!!!
• Easy to understand, clear instructions, friendly faces & always make me feel at ease. Thank you for all your help.
• Lovely staff, very attentive. Jo in particular was amazing, super lovely & well informed.
• I was cared for no matter the query, big or small, throughout my entire treatment & was always comfortable!
• Everything turned out exceptionally well with my treatment & the helpfulness & care from the orthodontists was fantastic from start to finish. Thank you!
• Very helpful, kind staff; really changed my smile for the better.
• Efficient, everything explained very well. Very good, recommend you.
• Direct comparison with a previous at another practice; appointments were efficient, staff friendly & approachable for questions, coloured bands were a cheerful bonus & all felt like it went smoothly – thank you!

Good

• Seen fast. Good at explaining.

Total number of NHS Patient Responses: 32 – Very good: 32 (100%)

Very Good

• Really lovely staff, so helpful! No judgement if something went wrong. Always able to get an urgent appointment which was very much appreciated! Thank you!
• My orthodontist is very nice & my teeth are very straight.
• Luca’s treatment from his orthodontist Kallie was amazing. She is so friendly, professional, caring & brilliant at her job. We were so lucky to have her. Thank you so much 100% recommend. The practice overall is also 10/10 great service.
• Staff were very friendly & answered all questions happily!
• Kallie has been very kind & helpful throughout my treatment & I’m very pleased with the end result.
• Because I am happy with my results & the process was very efficient, people were always kind.
• Always given the best service & very good with children on the spectrum.
• Friendly, helpful & understanding staff. Good communication – my options have been made clear at each step of the process. Flexible appointment times – I’ve been given options that work for me.
• Jo & Kallie are so lovely.
• Been a patient for 3 years, excellent treatment, always fully explained & pleasant friendly service from reception to the lovely Joanne who completed my son’s treatment. 5 starts. Would wholly recommend. Thank you so much everyone.
• Very good service with no issues. Staff very kind.
• Every single person we have met here has been amazing. All our appointments have been on a Monday & we have always been impressed with the care & professionalism we have received.
• Jo was very helpful with instructions, very clear & just very kind.
• Jo was amazing, told me everything I needed to know!
• Teeth look amazing & all the staff are lovely.
• Very good experience with Maria.
• Very professional & flexible. Treatment was successful & teeth aligned nicely at end of treatment. We were hoping that ongoing maintenance by continuing to wear aligners wouldn’t be necessary but it is! However, that is normal & not specific to Only Orthodontics.
• All staff have been so gentle, kind, supportive & have put us at ease. Thank you all!
• Staff very helpful in these two years of my treatment. Perfect result for teeth.
• Really happy with my teeth.
• Didn’t always get text reminders of appointments but overall excellent!
• Fixed my teeth quickly x
• Very impressed with the standard of care. The end results are amazing!
• The braces worked perfectly & I am very happy with the results. All staff were lovely & very helpful.
• Excellent service & very satisfied with the final product!
• Happy with overall experience, outcome & care provided.
• From the very start, throughout all my daughter’s treatment, care advice & treatment has been amazing. Thank you.
• Amazing service & results!
• Everyone’s been so lovely & I’m really happy with my smile! Joanne is also really helpful explaining everything to me. Thank you so much!
• Very professional, explains well, good results.
• Two patients did not provide a comment for why they gave a ‘very good’ response.

Total number of NHS Patient Responses: 11 – Very good: 10 (92%), Good: 1 (8%)

Very Good

• Debs & the whole team were very lovely & helpful – I felt like the process was very easy & not stressful because of the support & kindness from everyone! Thank you
• Availability with appointments, had to be on a Monday. But great staff, very kind & caring. Amazing treatment & results.
• Everything was going well, on time, lovely staff & professional as well.
• Have made my daughter feel amazing about her smile. Staff are amazing making her feel safe.
• Very helpful, cover all necessary details & all very friendly.
• From start to finish our journey has been amazing. Stress free, amazing staff & the results for our daughter are more than we could have hoped. Thank you.
• Always given appointments asap when needed, very sweet people.
• Staff were extremely friendly & welcoming, I’m very happy with the results.
• Always well informed about treatment before & during my appointments. All staff very friendly & helpful.
• Friendly & polite staff. Efficient appointment service.

Good

• Good result. Quick & efficient service.